File a Complaint or Request Mediation

Use this form to file a complaint about a service provider, request mediation services, or report a dispute related to fuel contamination remediation.

What Happens Next?

After you submit your complaint, NZIFDA will review your case and contact you to discuss the next steps. This may include:

  • Mediation services to resolve the dispute
  • Investigation of compliance issues
  • Support for Disputes Tribunal proceedings
  • Referral to appropriate regulatory authorities if needed