Contact NZIFDA

Get in touch with us for inquiries, certification applications, compliance reports, or general questions.

General Inquiries

Hours: Monday - Friday, 9:00 AM - 5:00 PM NZST

Use the General Contact Form below

Certification

For certification applications and inquiries

Apply for Certification

Compliance Reports

To report non-compliant operators

Report Non-Compliance

Insurer Membership

Free membership for insurers - set rates, trusted repairs, mediation service

Apply for Membership

Privacy & Data

For privacy inquiries and data requests

Use the General Contact Form and select "Privacy Inquiry"

Accessibility

For accessibility concerns and alternative formats

Use the General Contact Form and select "Accessibility"

Emergency

For misfuel emergencies:

Contact an operator displaying the NZIFDA Mark immediately

DO NOT START YOUR ENGINE

General Contact Form

Certification Application Form

Two-Tier Structure: Compliant Operators serve as the management layer (Tier 1). Certified Workshops and Mobile Operators provide service delivery (Tier 2) and must operate under a Compliant Operator license. View certification fees and requirements.

Required for Certified Workshop applications
Required for Certified Workshop applications
Required for Certified Workshop applications
Required for Certified Workshop applications
Important for Compliant Operator applications

Compliance Report Form

Insurer Membership Application Form

Free Membership with Vetting: NZIFDA insurer membership is provided at no cost to approved insurers. All applicants are subject to a vetting process to ensure quality standards and network integrity. Members receive set rates, trusted repairs, and comprehensive mediation services including Disputes Tribunal representation.

Required for vetting process
Required: Please confirm your commitment to using NZIFDA-certified operators